Our Unique Guaranteed Promise of Service (GPS)

We pride ourselves in being the perfect fit for our clients – to provide not only the best products and services, but also the best value.

With this philosophy, we have created the Audicles Guaranteed Promise of Service – or GPS. This Guarantee is what helps us rise above competition, time and time again.

When compared to services and offerings of other hearing aid providers, Audicles will rise head and shoulders above the competition to provide the best hearing aid technology, affordable options, and exceptional caring service by dedicated, experienced professionals who have been trusted by San Antonians for 70 years.

#1 - Hearing Tests and Consultations are Always Completed by a Licensed Doctor of Audiology

When it comes to your hearing health, you only want to be working with highly trained and highly experienced audiologists – at Audicles, all hearing tests and consultations are completed by licensed audiologists, ensuring that you’re being cared for by the highest level of professionals.

#2 - Instant Financing Available for Everyone

Our duty is to care for the hearing health of San Antonio residents, and we know that in some cases, the up-front investment in hearing aids can prevent some people from making the right decision for your hearing healthcare – that’s why we offer instant financing for everybody to remove the barriers between you and healthy hearing.


#3 - Complimentary Hearing Aid Batteries for Life ... saving you hundreds of dollars every year!

For as long as you are a patient with Audicles, you will always receive 100% free hearing aid batteries, ensuring that you’re never caught short or have to pay hundreds of dollars for new batteries – it’s just another reason that patients choose Audicles.

#4 - Lowest Price Guarantee on All Hearing Aids (Comparable Product)

We’re proud of our service and we’re proud of our fair pricing philosophy – that’s why we guarantee to offer the lowest price on all like-for-like hearing aids and care packages – giving you the peace of mind that you can come to us and know that you’re getting the best care and the best technology, at the best price.

#5 - 30-Day Risk Free, Money-Back Guarantee with All Hearing Aid Purchases

We all change our minds from time to time. If you decide that your investment in your hearing health was the wrong decision at any point during your first 30 days, then we’ll give you a 100% refund.

#6 - All Veterans Qualify for Privileged Pricing

We’re proud of how many incredible veterans live in the San Antonio area – they’re our heroes and we show that through offering all active and non-active military privileged pricing.

#7 - Annual Check-Ups

Your level of hearing changes with time, and it’s why it’s highly recommended to have annual hearing tests and check-ups to ensure that your hearing is being cared for correctly and your hearing health is intact.

#8 - Prompt, Courteous Appointments Always!

If you need our help, we’ll do all that we can to make that happen. With quick, prompt, and courteous appointments, you can be rest assured knowing that you won’t have to wait weeks for appointments, have to work around our schedule, and not be able to get help when you need it.

#9 - We Recycle All Used Hearing Aids to Assist Those in Need

A big part of our DNA is giving back to our community – that’s why, when our patients upgrade to the new hearing technology, we buy their existing hearing aid back through our “Buy-Back Program” – it is then refurbished and donated to those in need within our community.

#10 - Qualifying Medical Insurance is Always Accepted

Our goal is helping care for the hearing health of our community – that’s why we do everything we can to make that easy for you. On our team, we have an insurance specialist that can contact your insurance provider on your behalf to help you maximize your benefits.

Schedule An Appointment 

Request a Callback

It’s often the small questions and concerns that hold us back from making the right decision for our hearing health or helping a loved one in their journey to better hearing.

That’s why one of our hearing experts is on hand to help.

Simply complete the form and we’ll call you back for a friendly, no-obligation conversation to help.

What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton