7 Reasons Our Patients Choose Audicles
#1 - Rooted in the Community Since 1944
With close to 80 years of experience, Audicles has been the hearing care partner of tens of thousands of local people and multiple generations of families, establishing us as one of longest-standing independent hearing care clinics in the country.
With a rich history and almost 8 decades of experience, you benefit from being the beneficiary of the lessons, experience and education that has been passed from generation to generation from helping tens of thousands of people to achieve better hearing.
#2 - 70% of People Say The Nicest Things
70% of all new patients that walk through Audicles doors are as a result of referrals from other delighted patients.
Delivering a service and experience worth talking about has been a core part of our DNA, and it fill us with great joy that we’re able to help more people as a result of referrals.
#3 - Access to All Levels of Technology
As a proudly independent clinic, we are not aligned to one specific hearing aid manufacturer, which means that you are not asked to compromise on the options available to you.
Instead, we can find the perfect hearing technology to meet your unique circumstances, lifestyle and budget. You’re the priority.
#4 - Hearing Expertise For All Ages
Hearing loss affects people of all ages. In addition to providing world-class hearing care for adults, Audicles has established a reputation as one of San Antonio’s leading children’s hearing loss specialists.
If you have a child who is experiencing hearing challenges, we understand how daunting this can be. Therefore, we focus on making your child’s experience as smooth and enjoyable as possible.
From toys and books in the waiting room to a fun Doctor of Audiology – we understand that working on your child’s level and timeline is more important to them working on ours.
#5 - You Could Call Us Tech Nerds!
We’re complete tech nerds when it comes to all things related to hearing! Through staying up-to-date with the latest trends and innovations, and being on first-name terms with the big-wigs in hearing aid manufacturing, we do all that we can to make sure that you receive the absolute best care and guidance
#6 - Trusted by Many Local Physicians
Being the hearing care professionals that local doctors and medical experts vouch for is something we cherish deeply. Their trust in us isn’t just given, it’s earned.
We’ve done this through our relentless pursuit of excellence and the exceptional care we provide to all our patients. You can rely on our expertise, a fact echoed by the praise we continually receive from the medical community.
#7 - You Benefit from Our Independence
Better hearing is a journey, not a destination. Like any journey, you want to ensure you have somebody trusted behind the wheel, understand that you may hit a bump in the road, and know that your best interests are always the key priority.
As a proudly independent business, we understand that we ONLY win when you win.
That’s why we promise, with our hand on our heart, that we will always be your partners on this journey, treat you like a person and not a number, and do everything in our power to repay the trust that you put into us.
1944
Audicles Hearing Services opened in downtown San Antonio, and was known Sonotone, a franchise office. At that time, audiologists were not allowed to dispense hearing aids, and the office was run by Arthur Gilbert Small, who was a Hearing Aid Dispenser. Mrs. Gretta Small helped run the company.
1971
Mr. Small decided to become a multiline company and changed the name of the company to Audicles, which was a word for hearing aids that was used in the 1930s. Mr. Small’s daughter, Carrol Green, a second generation Hearing Aid Dispenser, left a career in teaching to help her family run the business. Carrol became the owner of Audicles Hearing Services when her parents retired.
1982
1990
2001
2003
2004
2006
2008
Debbie DeLeon joined the team as an Assistant to the audiologists. She quickly became loved and trusted by the patients of Audicles Hearing Services.
2011
2015
2017
Eli Hernandez joined the staff as an Extern in Audiology while finishing his Au.D. at Texas Tech University. He was such a perfect fit for Audicles that he stayed on after the completion of his degree!
2019
2019
2022
Request a Callback
It’s often the small questions and concerns that hold us back from making the right decision for our hearing health or helping a loved one in their journey to better hearing.
That’s why one of our hearing experts is on hand to help.
Simply complete the form and we’ll call you back for a friendly, no-obligation conversation to help.
Don’t want to wait? Call us at: 210-820-0525
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Patient Stories
“Before my visit to Audicles, I wasn’t sure if I could afford hearing aids”
I was in the car with my husband, son, and two young granddaughters. Everyone was engaged in an obviously fun and spirited conversation. Although I could hear they were speaking, I couldn’t make out what they were saying. I felt sad and left out of the conversation. I realised was up to ME to do something to change things.
- Marlene P.
“You will be treated as a human, not a patient”
My parents noticed my hearing loss when I was younger. I was 3 years old and my mom would be brushing my hair and talking to me, and I would say, ‘Mom, wait, I can’t hear you. Let me turn around so I can see you!
– Lauren B.
“We often go to them feeling hopeless, and we return home feeling hopeful”
I became concerned about my hearing when my wife would ask me a question and then raised her voice asking why did I not answer her. My reaction was, ‘What question?
– Lee and Moon F.
“It doesn’t make you old. It doesn’t make you broken. It will change the way you live life“
I’ve always had bad hearing since I was a kid. But I noticed how bad it had gotten with the pandemic and wearing masks and realizing I was just good at lip reading. I work in customer service. So I felt it was affecting my job and needed to do something about it.
– Bryanna K.