Our Unique Ten Point Guaranteed Promise of Service (GPS)
We pride ourselves on being the perfect fit for our clients, providing not only the most advanced products and services but also the best value.
Our philosophy of providing our patients with the most hearing care value for their investment led to our unique Audicles Guaranteed Promise of Service – or GPS. When compared to services and offerings of other hearing aid providers, Audicles provides the most advanced hearing aid technology with affordable options, and we top it all off with exceptional caring service provided by dedicated, experienced professionals who have earned the trust of San Antonians for more than 70 years
Here are the ten points of our Audicles Guaranteed Promise of Service, which is the reason we continue to rise above the competition, time and time again:
1. Hearing Tests And Consultations Are Always Conducted By A Licensed Doctor Of Audiology
Your hearing health is a critical part of your overall health, which is why you only want to work with highly trained and highly experienced audiologists. At Audicles, all hearing tests and consultations are conducted by licensed audiologists, ensuring that you receive high-level care from top professionals.
2. Instant Financing Available For Everyone
Our passion is caring for the hearing health of San Antonio residents, but there are times when the up-front investment into hearing aids can make it difficult for some people to make the right decision about their hearing healthcare. To make your decision a lot easier, we offer instant financing for everybody, removing the barriers between your financial difficulties and healthy hearing.
3. Complimentary Hearing Aid Batteries For Life
Believe it or not, you can save hundreds of dollars every year thanks to this service. As long as you are a patient with Audicles, you will always receive 100% free hearing aid batteries, making sure that you’re never caught short or have to choose between paying hundreds of dollars for new batteries and other financial obligations. This is just one more reason patients choose Audicles.
4. Lowest Price Guarantee On All Hearing Aids (Comparable Product)
Our philosophy involves providing great service for hearing care at a fair price, which is why we guarantee to offer the lowest price on all like-for-like hearing aids and care packages, giving you the peace of mind of knowing that you’re getting the best care, the best technology, and the best price when you come to us.
5. 30-Day Risk-Free, Money-Back Guarantee On All Hearing Aid Purchases
If you’ve ever bought a pair of shoes that fit great in the store, but not so much when you got them home, then you’ll understand the reason behind our 30-Day Risk-Free, Money-Back Guarantee on all hearing aid purchases. We want you to make the decision that best fits your needs, so if you decide that the investment into your hearing health was the wrong decision at any point during your first 30 days, we’ll give you a 100% refund.
6. All Veterans Qualify For Privileged Pricing
We love and support our veterans. They’re our heroes. That’s why Audicles has been fitting hearing aids for the VA and applying Privileged Pricing for active military, former military, and their spouses.
7. Annual Check-Ups
Your level of hearing changes with time, so we highly recommend that you continue to have annual hearing tests and check-ups to ensure that we’re on target when it comes to your hearing health goals and your hearing health remains intact.
8. Prompt, Courteous Appointments Always!
If you need something from us, we’ll jump through whatever hoops we need to in order to make it happen. Our team provides quick, prompt, and courteous appointments as soon as we can work you in. With us, you can rest easy knowing you won’t have to wait weeks for appointments, have to work around our schedule, or not be able to get the help you need when you need it.
9. We Recycle All Used Hearing Aids To Assist Those in Need
Giving back to the community is a critical characteristic of our DNA, which is why we buy our patients’ previous hearing aids through our Buy-Back Program when they upgrade their hearing technology, The hearing aids we buy back are refurbished and donated to those in our community who are struggling to get the hearing care help they need.
10. Qualifying Medical Insurance Is Always Accepted
To keep pace with our goal of caring for the hearing health of San Antonio and surrounding communities, we do everything we can to help make things easier on you. In addition to accepting qualifying medical insurance, our team also includes an insurance specialist who will contact your insurance provider on your behalf in order to help maximize the benefits you receive.
Request a Callback
It’s often the small questions and concerns that hold us back from making the right decision for our hearing health or helping a loved one in their journey to better hearing.
That’s why one of our hearing experts is on hand to help.
Simply complete the form and we’ll call you back for a friendly, no-obligation conversation to help.
Don’t want to wait? Call us at: 210-820-0525
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Patient Stories
“Before my visit to Audicles, I wasn’t sure if I could afford hearing aids”
I was in the car with my husband, son, and two young granddaughters. Everyone was engaged in an obviously fun and spirited conversation. Although I could hear they were speaking, I couldn’t make out what they were saying. I felt sad and left out of the conversation. I realised was up to ME to do something to change things.
- Marlene P.
“You will be treated as a human, not a patient”
My parents noticed my hearing loss when I was younger. I was 3 years old and my mom would be brushing my hair and talking to me, and I would say, ‘Mom, wait, I can’t hear you. Let me turn around so I can see you!
– Lauren B.
“We often go to them feeling hopeless, and we return home feeling hopeful”
I became concerned about my hearing when my wife would ask me a question and then raised her voice asking why did I not answer her. My reaction was, ‘What question?
– Lee and Moon F.
“It doesn’t make you old. It doesn’t make you broken. It will change the way you live life“
I’ve always had bad hearing since I was a kid. But I noticed how bad it had gotten with the pandemic and wearing masks and realizing I was just good at lip reading. I work in customer service. So I felt it was affecting my job and needed to do something about it.
– Bryanna K.