Across America, the COVID-19 pandemic has brought changes to how people live their lives. This is no different in San Antonio. Community centers and local businesses, once bustling with people, have been left silent and dormant.

Social distancing measures are intended to prevent those who are most vulnerable from contracting the deadly virus. The health and wellbeing of every patient is extremely important to the team at Audicles, especially those who are most at risk within our community.

But we don’t believe patients’ access to audiologists should be eroded during this time of crisis. That’s why we’re proud to introduce Virtual Audicles – a new way for every person to access advanced hearing care from their homes, now and in the future. 

What is a Virtual Audicles Appointment?

At its heart, Virtual Audicles is a new model for how patients can interact with their doctor of audiology on a regular basis.

Traditionally, someone would have to travel to our office, present themselves to a care coordinator, and then speak to their doctor of audiology in their office. It’s been this way for decades – a convention that some patients have loved, and others have found inconvenient.

A Virtual Audicles appointment cuts down this lengthy process dramatically. Using a smartphone, tablet, or computer, patients can now schedule face-to-face appointments via video link, while respecting social distancing measures.

Hundreds of audiology clinics were forced to close down due to the COVID-19 pandemic. This is Audicles’ innovative way of ensuring patients receive essential hearing healthcare assistance and guidance, no matter the situation.

How Does it Work?

Audicles is offering Virtual Audicles appointments to both new and existing patients. Those who have never spoken to a doctor of audiology can arrange a complimentary, no-obligation, 15-minute consultation to discuss any issues and receive guidance on the best way forward.

For those who are worried about a possible hearing loss, this is an excellent, confidential way to receive more information.

Current patients who would have previously come into Audicles’ hearing center for a check-up can now schedule this via Virtual Audicles. This is made even more effective by “remote assist” technology.

Through the use of an internet connection and a manufacturer’s app, an audiologist can make programming changes to someone’s hearing device while they remain in their own home.

Movement restrictions could become the new norm, and we’ve adjusted our services to ensure every patient has the opportunity to stay at home if they wish. This is truly revolutionizing how we work.

How Can I Find Out More?

If you want to know more about how Virtual Audicles can help you, click here to complete a form, or call us at 210-820-0525 to schedule a complimentary appointment.


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Dr. Tracy Board Doctor of Audiology

Dr. Tracy Board Doctor of Audiology

Dr. Board began her career in audiology after completing her undergraduate degree at The University of Texas at Austin and the doctoral program at The University of Texas at Dallas. She has been fortunate to work in a plethora of healthcare and educational settings. As a result, she has perfected the art of effective adult and pediatric treatment. When she is not at the clinic, Dr. Board works directly with her state and national organizations to not only improve the quality of audiological healthcare in Texas, but also to advocate for her patients.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton