At Audicles Hearing Services, we believe in empowering individuals to make informed decisions about their hearing health.

Empowering Stories of Transformation: Real-Life Journeys to Better Hearing at Audicles

by | Dec 19, 2023 | Patient Resources

Every day at Audicles Hearing Services, we answer phone calls from individuals across San Antonio who are grappling with concerns about their hearing or that of their loved ones. These individuals are filled with questions, worries, and uncertainty about what to do next.

One common challenge they face is the lack of a support network—they often feel isolated because they don’t know anyone who has experienced hearing loss or uses hearing aids. While we provide them with professional guidance and advice, they yearn to hear from someone who has walked a similar path.

If you or someone you know is facing a similar situation, this article is dedicated to you. We approached some of our valued patients and asked if they would be willing to share their stories to inspire and empower others. They eagerly agreed, hoping that their experiences would encourage more people to seek help for their hearing issues without delay.

Marlene's Journey to Clarity

Marlene’s hearing loss left her feeling disconnected from her family and loved ones. She vividly remembers being in the car with her husband, son, and two young granddaughters, struggling to participate in their lively conversation. She couldn’t make out what they were saying, and the frustration of feeling left out weighed heavily on her.

“I realized it was up to ME to do something to change things,” Marlene said. With the support and encouragement of friends from her church who also wore hearing aids, she discovered Audicles and Dr. Jane. Marlene had concerns about affordability, the process of adapting to new hearing aids, and the challenges posed by her vision and hand-eye coordination.

But her fears were soon put to rest when she visited Audicles. The warm and welcoming environment, coupled with Dr. Jane’s genuine interest in her well-being, made her feel at ease. She appreciated the low-pressure approach and the detailed explanations of the process. Today, Marlene enjoys the freedom and confidence that her hearing aids have brought into her life. She no longer fears social situations or dreads missing out on conversations, especially with her grandchildren.

Marlene’s advice to those considering Audicles: “You really have nothing to lose and so much to gain. Be honest about your concerns. Everyone at Audicles is happy to answer any question or concern.”

Lauren's Journey to a World of Sound

Lauren’s hearing loss was noticed by her parents when she was just three years old. She would often turn around to see her mom when she couldn’t hear her speaking, leading to her first hearing tests. However, the challenges persisted, and by the time she turned five and took a hearing/vision test in school, she failed the hearing test.

Lauren’s journey with hearing aids was filled with apprehension. Having worn the same pair of analog hearing aids for over a decade, she was nervous about trying something different. Her first impression of Audicles was overwhelmingly positive. The warm receptionist and Tracy’s friendliness and patience set her at ease.

When Lauren received her new ReSound hearing aids from Audicles, her world changed dramatically. She had no idea how much she had been missing. Sounds that were once muffled or incomprehensible were now crystal clear. She could understand song lyrics, engage in phone conversations effortlessly, and experience the world in a whole new way.

Lauren’s message to those considering Audicles: “Don’t hesitate to go see them! It’s okay to seek help. Don’t feel embarrassed. Everyone on staff will make you feel so comfortable. You will be treated as a human being, not as a patient!”

Gary's Journey to Clarity and Affordability

Gary’s awareness of his need for hearing assistance developed gradually, as he found himself constantly asking people to repeat themselves. Faced with a myriad of providers and hearing device options, he embarked on a journey of self-research to find the right solution.

Audicles stood out because of the team’s eagerness to address his hearing needs and explain available solutions. With his new hearing aids, Gary experienced a world where he could hear and understand without the need for constant repetition.

Gary’s takeaway from his experience with Audicles: “Audicles will provide what you really need in the way of devices without pushing the higher priced options.”

Break the Barriers to Better Hearing

Many people wait up to seven years from the time they first notice their hearing loss to seeking treatment. However, those who have taken action to address their hearing issues often express regret at not acting sooner.

Hearing challenges can worsen when left untreated, and lost hearing cannot be naturally regained. Protecting your hearing health by seeking treatment as soon as possible is crucial.

The two common stumbling blocks that prevent people from seeking help are:

1. Fear of Being Seen as a Hearing Aid Wearer:

The stigma associated with wearing hearing aids is a significant hurdle for many. However, modern hearing technology is discreet, sitting behind the ear and often going unnoticed by others. Trying hearing aids can be a transformative experience.

2. Financial Concerns:

High-quality hearing care and technology require an investment, but there are various options available, including payment plans, financing, and insurance contributions. The important thing is to have a conversation with us to explore solutions that fit your unique circumstances, lifestyle, and budget.

Your Next Steps: Schedule a Hearing Evaluation

If you’ve been inspired by these stories and are ready to make a decision that your future self will thank you for, take the next step. Schedule a hearing evaluation with Audicles. Our team will assess your hearing and discuss the best options for your needs.

To schedule your visit, simply click here or call us at (210) 820-0525. Our team will find a convenient day and time for you to visit us, and we’ll be here to answer any questions you may have.

Let Our Patients’ Stories Guide You

These patient stories are just a glimpse into the transformative power of addressing hearing loss.

At Audicles Hearing Services, we believe in empowering individuals to make informed decisions about their hearing health.

Don’t let fear or financial concerns hold you back from a world of improved hearing. Join the many who have already taken the step toward better hearing and a more fulfilling life.


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Dr. Tracy Board Doctor of Audiology

Dr. Board began her career in audiology after completing her undergraduate degree at The University of Texas at Austin and the doctoral program at The University of Texas at Dallas. She has been fortunate to work in a plethora of healthcare and educational settings. As a result, she has perfected the art of effective adult and pediatric treatment. When she is not at the clinic, Dr. Board works directly with her state and national organizations to not only improve the quality of audiological healthcare in Texas, but also to advocate for her patients.