During these difficult and stressful times, Audicles Hearing Services want to do everything we possibly can to help and support our patients and the wider community.

As our in-office appointments are now suspended the team wanted to ensure our local patients know where to access any help and support if needed. So, we have collated a list of organisations and resources that are there to help.

Financial

IRS
– COVID19 Stimulus Check
– COVID19 Tax Relief
https://www.irs.gov/coronavirus

Salvation Army – Rental Assistance
The Salvation Army offers special one-time assistance to help you pay your rent. They can also help with utility bills, medicine, food, clothing and transportation. For assistance, call the number below:
tel:2103522046

City of San Antonio – Utility Assistance
If you require assistance with any of your household utility bills you can apply online by following the link or call for further assistance. 
tel:2102076000
https://dhs.mendixcloud.com

Employment

Texas Workforce Commission – Employment Support and Unemployment Benefits. 
The TWC can offer support for completing unemployment benefit applications and also offers support for people appealing decisions that did not go in their favour.
tel:8009396631

Health

Metro Health’s Hotline – COVID19 Testing and Advise 
The MetroHealth System has launched a hotline to address the community’s questions and concerns about COVID-19, or coronavirus.
tel:2102075778
COVID-19@sanantonio.gov

TX Health & Human Services
TX Health provide a 24/7 Counselling, toll Free service, please do get in touch with them if you feel you need to talk.
tel:8339861919

Housing

City of San Antonio – Fair Housing and Emergency Assistance
If you require emergency housing assistance you can call the number below or click the website link for further information. 
tel:2102075910
http://www.sanantonio.gov/NHSD/Programs/FairHousing

SaMMinistries -Loss of Home prevention
SAMMinistries’ Homeless Prevention Services provides rental assistance, utility assistance and supportive services to individuals and families who are in imminent danger of eviction, or are currently homeless.
tel:2103400302
http://www.samm.org/get-help/


Childcare

United Way San Antonio – Child Care Assistance and COVID Resources
United Way offer an anonymous social service hotline that helps people find information about local resources in their community, their website also contains a wealth of information related to support during the COV19 crisis and beyond.
tel:2103527000
www.unitedwaysatx.org

Nutrition – Meals

San Antonio Food Bank
The San Antonio Food Bank is in full operation as the city and county enter a period of “shelter from home.” The Food Bank’s network of food pantries and mobile food distributions remains fully operational and open to the public for help.
tel:2103373663
info@safoodbank.org

Meals on Wheels
Meals on Wheels San Antonio provides an essential service to the 5,000 homebound senior clients they serve every year and this service remains available during this time. They are doing everything they can to safely provide nutrition to our at-risk senior neighbors.
tel:2107355115
www.mowsatx.org

Little Free Pantry
Little Free Pantry is a grassroots, crowdsourced solution to immediate and local need. Whether a need for food or a need to give, Little Free Pantry facilitates feeding neighbors and nourishing neighborhoods.
http://mapping.littlefreepantry.org


As COVID-19 progresses, our team will continue to update this list of support/help.

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Dr. Eli Hernandez Doctor of Audiology

Dr. Eli Hernandez Doctor of Audiology

Dr. Hernandez started his journey with Audicles in 2017, and joined the team after completing his clinical residency. He has worked in various clinical settings and received extensive training with patients of all ages. Dr. Hernandez received his doctorate of audiology at Texas Tech University Health Sciences Center and his clinical specialities include earwax management, hearing rehabilitation, and ear-to-brain health.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton