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  • Amanda Elms Avatar
    Amanda Elms

    Tracy is wonderful! She is so kind and patient with my daughter, I couldn't ask for better service! I am so thankful we were referred here!

  • Glenda Robbins Rast Avatar
    Glenda Robbins Rast

    I’m a retired Audiologist. I was also a patient of Dr Tracy Board. She and the staff are great. They see all ages and provide a variety of services. I highly recommend Audicles Hearing Services.

  • Kathie Sherman Avatar
    Kathie Sherman

    The audiologists at Audicles are really awesome, and the staff are very pleasant!

    Today I met their new audiologist, Eli Hernandez, who was fabulous. He was able to help we with the feedback I was having and he taught me how to use the Resound App on my iPhone. I am so thankful for all he is teaching me and how knowledgeable he is in programming hearing aids. He is a great edition to an already great company!

  • Gene D. Avatar
    Gene D.

    I was skeptical about getting hearing aids but after my first visit I was very comfortable. Staff is friendly and Tracy is an excellent audiologist and makes you feel welcome. I would recommend this place to anyone seeking hearing loss help.

  • Mark Cronk Avatar
    Mark Cronk

    The doctors and staff at Audicles are absolutely amazing. My hearing impaired daughter has been under their care for more than 10 years. We rely on Audicles for her hearing needs. They exceed all of our expectations at every visit. Dr. Tracy is like part of our family.

  • Jennifer W. Avatar
    Jennifer W.
    5 star rating

    My 3 year-old son needed to have a hearing evaluation completed prior to starting speech therapy. I chose Audicles based on their previous reviews and I was not disappointed! The entire staff was amazing! Dr. Hernandez was absolutely fantastic with my son (even letting him choose TWO dum-dum suckers, which made his day!). The process was clear and easy and he answered all my questions. I would recommend Audicles to anyone but, in particular, to parents who need their child's hearing evaluated!

    P.S. their giraffe decor is super adorable!!

  • Anonymous Avatar
    Anonymous

    After first going to another place, I made an appt with Dr. Jane, and was at once put at ease. She listened to my concerns and thoughts, and shared lots of info with me. She was very patient with me as I went through the process of finding the right services for me. I truly appreciate her expertise and professionalism.

  • Phillip R. Avatar
    Phillip R.
    5 star rating

    My wife used Audicles for some twenty-odd years for her hearing aid. She has always been satisfied with the customer service and the equipment that has been offered by the audiologist in their office. I would recommend them For all hearing aid needs.

  • Travis Lee Hooper Avatar
    Travis Lee Hooper

    Audicles Experience I have been a patient at Audicles for over 5 years and am wearing my third set of hearing aids. Have seen Jane and Tracy and both are tremendous doctors and always provide personal and professional service. I couldn’t be happier with my ears. Follow up care is also first class. I can’t envision myself putting my hearing in anyone else’s hands.

  • Johnnie Linda Fair Avatar
    Johnnie Linda Fair

    Wonderful office!! Love Dr. Board.

  • Kim P. Avatar
    Kim P.

    Was great place am younger than most that need hearing aids so I worried and with their help I didn't have to .it nice to know their here when I need them most.

  • Arleen Peters Avatar
    Arleen Peters

    When I was 6 yrs old, doctor discovered I had nerve damage in both ears. Ever since then I have been hard-of-hearing. My first hearing aid was a Zenith that looked like a small transistor radio with wire clipped to the earmolds. I have gone thru different brand of hearing aids throughout the years - from Zenith to Phonak to Resound. A wonderful Audiologist, Dr. Tracys Board, heads the Audicle Hearing Services. From diagnosis to fulfilling of the most appropriate available technolgical solutions, I have experience excellent dedicate care. Dr. Board combines her medical knowledge with so much compassion, patience, humor and the priceless assurance that help is ALWAYS available from her and her wonderful staff. No matter how often I have questions or request an adjustment, they are always there. I recommend Audicles Hearing Services for anyone who is in need of a hearing test. I am extremely grateful for their presense in my life. If you are in the process of getting a hearing screen or hearing aids, come to this place. You'll be glad you did! Visit them for a complimentary hearing screen for your all your hearing need at 210-820-0525

  • Chris A. Avatar
    Chris A.
    5 star rating

    If there was an option for 6 or 7 stars, I'd give it. Dr. Tracy Board is amazing. She always goes the extra mile to make sure you get what you need. I've sent her emails asking for documentation for schools, military moves, etc and have always gotten a response within an hour and the documentation I've needed within a day.

    If you have kids with hearing loss, this is the doctor you want. She's great with children and her entire office is filled with giraffe stuff. Who doesn't love that?

    She also doesn't ever settle for good enough. She will make sure to work with your child and their hearing aids until they are optimally set and if you every have any doubt, she'll work with you to settle any fears.

    Having a child that is hard of hearing is difficult and doctor trips are generally not fun, but going to the "Giraffe Doctor" has always been a fun trip for me and my daughter.

  • Karen Haynes Lacijan Avatar
    Karen Haynes Lacijan

    Awesome group of ladies. If ever you need a hearing test or hearing aid these are the people to see. They ALWAYS go above and beyond to help their customers /patients..
    Thanks again Jane Watson....

  • Sarah Roitz Avatar
    Sarah Roitz

    The entire process from start to finish was wonderful with their team! I scheduled my hearing appointment with Dr. Hernandez who walked me through step by step my entire process. After doing my hearing test he took the time to walk me through my results and what everything meant for me moving forward. I left feeling much more confident and having many of my questions answered, thank you!

  • Mark C. Avatar
    Mark C.

    The doctors and staff are wonderful. I highly recommend them. Beautiful new clinic location.

  • Donald F. Avatar
    Donald F.

    I have needed hearing aids for a good portion of my life, so I have had the opportunity to work with multiple Audiologist and hearing aid providers. In 2018 I found myself needing to replace hearing aids as a new transplant to San Antonio. After much research I decided to connect with Audicles and they were/have been spectacular to work with throughout the whole process.

    As I was deciding what model best fit my needs, Dr. Tracy and Dr. Elias worked together with me to find the choice that ticked all the boxes. They didn’t try pushing me to the most expensive, just the best fit. After the purchase, we had several follow up visits to help fine tune my aids and answer any comments or questions I had. Over the past two years Audicles has continued to do what they said they would do in regards to cleaning/maintenance and answering any questions.

    All of the staff (either by phone or in person) have been wonderful to work with. I’ve never had a bad experience. Yesterday (7/24/20) I had a scheduled cleaning, and the safety protocols put in place for Covid were well thought out including the plastic shielding on the face-mask to allow for lip reading as my aids were being serviced.

    If you are new to the area or a long time San Antonio resident looking for an Audiologist service, I strongly recommend using Audicles. They are awesome.

  • A G. Avatar
    A G.

    I have needed hearing aids for a good portion of my life, so I have had the opportunity to work with multiple Audiologist and hearing aid providers. In 2018 I found myself needing to replace hearing aids as a new transplant to San Antonio. After much research I decided to connect with Audicles and they were/have been spectacular to work with throughout the whole process.

    As I was deciding what model best fit my needs, Dr. Tracy and Dr. Elias worked together with me to find the choice that ticked all the boxes. They didn’t try pushing me to the most expensive, just the best fit. After the purchase, we had several follow up visits to help fine tune my aids and answer any comments or questions I had. Over the past two years Audicles has continued to do what they said they would do in regards to cleaning/maintenance and answering any questions.

    All of the staff (either by phone or in person) have been wonderful to work with. I’ve never had a bad experience. Yesterday (7/24/20) I had a scheduled cleaning, and the safety protocols put in place for Covid were well thought out including the plastic shielding on the face-mask to allow for lip reading as my aids were being serviced.

    If you are new to the area or a long time San Antonio resident looking for an Audiologist service, I strongly recommend using Audicles. They are awesome.

  • Nichole Alexander Avatar
    Nichole Alexander

    great place. they were amazing with my son. amazing service

  • Teri Dykman Avatar
    Teri Dykman

    Staff and service are superb!

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