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  • Sullivan Rattan Avatar
    Sullivan Rattan

    Have been a customer at Audicles / Sonotone for over 57 years. Got my first hearing aid at age12 and then one for my other ear at age 17. Growing up hearing-impaired was challenging but the audiologists and office staffs smoothed the way for me. Since moving to San Antonio in the mid-1970s, Jane Watson has been so supportive of my needs. I cannot emphasized how Audicles has enhanced my life. Thank you!

  • Leslie Herring Avatar
    Leslie Herring

    Awesomeness After a few years of marriage my hubby suggested I get hearing checked. We were referred to Audicles and Jane Watson. I immediately loved her, found out I desperately needed hearing aids, and ignored the stigma and got hot pink! Now many, many years later, a cross country move and back, not even in the same city and I won’t ever switch from her and Tracy. They are amazing!!!

  • Dorothy M. Avatar
    Dorothy M.

    The young lady at Audicles Hearing Services was very kind and knowledgeable to us. It was our first time coming here and definitely not our last

  • Peter T. Avatar
    Peter T.
    5 star rating

    I got some ear impressions here for CIEMs. The impressions were the cheapest I could find in San Antonio at $25 per set without any appointment fee. Dr. Tracy Board was very friendly and professional. The first set of impressions weren't perfect so she took another set and they turned out great.

  • Teri Dykman Avatar
    Teri Dykman

    Staff and service are superb!

  • Anonymous Avatar

    After first going to another place, I made an appt with Dr. Jane, and was at once put at ease. She listened to my concerns and thoughts, and shared lots of info with me. She was very patient with me as I went through the process of finding the right services for me. I truly appreciate her expertise and professionalism.

  • Bette B. Avatar
    Bette B.

    In my thirty-year journey of hearing loss, the professionals at Audicles are the best I’ve ever worked with. They have been by my side through every change and problem I have encountered. They are not only trusted professionals, but they are also caring friends.

  • Mâché Fazrod Avatar
    Mâché Fazrod

    If you ever need any type if hearing Aids this is the place to come. I have had many hearing aids in my lifetime from many different places these women are the best. They listen and do what us best for you. Love ❤️ Dr. Tracy.

  • Jesusita S. Avatar
    Jesusita S.

    You will receive excellent care here!

  • Chris A. Avatar
    Chris A.
    5 star rating

    If there was an option for 6 or 7 stars, I'd give it. Dr. Tracy Board is amazing. She always goes the extra mile to make sure you get what you need. I've sent her emails asking for documentation for schools, military moves, etc and have always gotten a response within an hour and the documentation I've needed within a day.If you have kids with hearing loss, this is the doctor you want. She's great with children and her entire office is filled with giraffe stuff. Who doesn't love that?She also doesn't ever settle for good enough. She will make sure to work with your child and their hearing aids until they are optimally set and if you every have any doubt, she'll work with you to settle any fears.Having a child that is hard of hearing is difficult and doctor trips are generally not fun, but going to the "Giraffe Doctor" has always been a fun trip for me and my daughter.

  • Melinda Veltri Avatar
    Melinda Veltri

    Our experience with Audicles, specifically Eli, was wonderful. I took my 88 year old mother who has dementia to check her hearing and get new hearing aides. Eli was so sweet, gentle and kind with my mom. He didn’t try to rush her when she didn’t understand, but spent the time to repeat what he was saying, even getting on one knee to be eye level with her. Sadly, after only 2-3 weeks of trying out the aides, my mother passed away. I returned the aides with no penalty, and was even given our deposit back. Eli and the other staff were so kind and sympathetic, I just can’t say enough good words about them! Melinda

  • Travis Lee Hooper Avatar
    Travis Lee Hooper

    Audicles Experience I have been a patient at Audicles for over 5 years and am wearing my third set of hearing aids. Have seen Jane and Tracy and both are tremendous doctors and always provide personal and professional service. I couldn’t be happier with my ears. Follow up care is also first class. I can’t envision myself putting my hearing in anyone else’s hands.

  • Arleen Peters Avatar
    Arleen Peters

    When I was 6 yrs old, doctor discovered I had nerve damage in both ears. Ever since then I have been hard-of-hearing. My first hearing aid was a Zenith that looked like a small transistor radio with wire clipped to the earmolds. I have gone thru different brand of hearing aids throughout the years - from Zenith to Phonak to Resound. A wonderful Audiologist, Dr. Tracys Board, heads the Audicle Hearing Services. From diagnosis to fulfilling of the most appropriate available technolgical solutions, I have experience excellent dedicate care. Dr. Board combines her medical knowledge with so much compassion, patience, humor and the priceless assurance that help is ALWAYS available from her and her wonderful staff. No matter how often I have questions or request an adjustment, they are always there. I recommend Audicles Hearing Services for anyone who is in need of a hearing test. I am extremely grateful for their presense in my life. If you are in the process of getting a hearing screen or hearing aids, come to this place. You'll be glad you did! Visit them for a complimentary hearing screen for your all your hearing need at 210-820-0525

  • Sarah R. Avatar
    Sarah R.

    The entire process from start to finish was wonderful with their team! I scheduled my hearing appointment with Dr. Hernandez who walked me through step by step my entire process. After doing my hearing test he took the time to walk me through my results and what everything meant for me moving forward. I left feeling much more confident and having many of my questions answered, thank you!

  • Gene D. Avatar
    Gene D.

    I was skeptical about getting hearing aids but after my first visit I was very comfortable. Staff is friendly and Tracy is an excellent audiologist and makes you feel welcome. I would recommend this place to anyone seeking hearing loss help.

  • A G. Avatar
    A G.

    The entire process from start to finish was wonderful with their team! I scheduled my hearing appointment with Dr. Hernandez who walked me through step by step my entire process. After doing my hearing test he took the time to walk me through my results and what everything meant for me moving forward. I left feeling much more confident and having many of my questions answered, thank you!

  • A G. Avatar
    A G.

    Was great place am younger than most that need hearing aids so I worried and with their help I didn't have to .it nice to know their here when I need them most.

  • Nichole Alexander Avatar
    Nichole Alexander

    great place. they were amazing with my son. amazing service

  • Kim P. Avatar
    Kim P.

    Was great place am younger than most that need hearing aids so I worried and with their help I didn't have to .it nice to know their here when I need them most.

  • Kathie Sherman Avatar
    Kathie Sherman

    The audiologists at Audicles are really awesome, and the staff are very pleasant!

    Today I met their new audiologist, Eli Hernandez, who was fabulous. He was able to help we with the feedback I was having and he taught me how to use the Resound App on my iPhone. I am so thankful for all he is teaching me and how knowledgeable he is in programming hearing aids. He is a great edition to an already great company!

Other Ways That We Can Help …

What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton