Hello there,

It’s Tracy here from Audicles Hearing Services with the January newsletter.

Happy New Year to all of my wonderful patients! We are only a few weeks into the new year and I already have lots of exciting news to share with you. So, let’s get started!

New Ownership

I am pleased to announce that as of December 2019, I am the new owner of Audicles Hearing Services. I am thrilled beyond words and am looking forward to this new experience and the opportunities that this endeavor will bring.

Stay Connected

During the past few months, many of our patients have experienced problems with their telephone connection to their hearing aids. We can help you to correct this issue. Just give us a call and we’ll walk you through the steps you need to take to fix the problem.

Now, let’s see what else is new this month!

Latest Patient Resources

Health Insurance and Hearing Aids – Am I Covered?

Here’s a handy intro to the world of health insurance and hearing coverage.

Read more…

Tinnitus – What is it and What Can You Do About It?

Tinnitus disrupts the lives of millions of Americans. We take a look at this condition and explore some of the ways to manage it.

Read more…

Hearing Health Tip

Unsure if you’re going to use that journal you just received as a Christmas gift? Well, if you’ve recently started to wear new hearing aids, why not use it to keep track of any noises that are irritating you or sounds that are still unclear?

It can sometimes take several follow-up appointments to get your hearing aids just right. So, if the clock’s ticking seems way too loud, or conversations in restaurants are still a bit muffled, write it down. This way, you can easily keep track of any issues in your hearing journal and address them with us the next time you visit.

Team Member Spotlight:

Dr. Jane Watson

Each month, we shine the spotlight on an Audicles’ team member. This month, it’s Dr. Jane Watson’s turn to shine.

Jane has served the San Antonio area for over 40 years. In combination with her clinical knowledge and passion, Jane exemplifies quality hearing healthcare.

She completed her doctor of audiology training at the PCO in Pennsylvania and has witnessed firsthand the evolution of hearing technology. She has indeed mastered the art of hearing aid intervention and is an invaluable member of the Audicles’ team.

Her authenticity and genuine love for her patients is nothing short of inspirational. Jane loves to travel and recently completed the Grand Canyon Rim2Rim hike – 24.5 miles in one day!

Her love of golf keeps her busy on weekends and she is taking up piano lessons again to feed her love of music.

Patient Reviews

We love seeing our patients, and we love your positive feedback, too! 

If you’ve visited us recently, we would love to hear about your experience. You just may inspire someone to begin their journey to better hearing. Click here to leave a review.

CaptionCall’s App For iPhone Is Now Up And Running!

Many of our clients have already benefitted from the captioned phone technology that CaptionCall is able to provide – at absolutely no cost to them. However, this technology has been out of reach for those who do not use a landline phone….until now!

Our patients who have an iPhone 6 to iPhone 10 (the 11 is still in Beta tests) may now get CaptionCall captioning right on their cell phones. If you are interested, let use know, and we will certify that you have a hearing loss and qualify for this program. For more information, check out www.captioncall.com.

And That’s A Wrap!

Thank you for taking the time to read our newsletter – we hope it’s been useful to you.

As a reminder, we are always on your side. If you have any concerns about your or your family’s hearing, book an appointment by calling us at (210) 820-0525, or you can request a callback by clicking here.

   Until next month,

Dr. Tracey Board and the Audicles Team 

Lowest Price Guarantee On All Hearing Aids

We’re proud of our service and we’re proud of our fair pricing philosophy – that’s why we guarantee to offer the lowest price on all like-for-like hearing aids and care packages – giving you the peace of mind that you can come to us and know that you’re getting the best care and the best technology, at the best price.

Do you know somebody that needs to see this? Why not share it?

Dr. Tracy Board

Dr. Tracy Board

Tracy began her career in audiology after completing her undergraduate degree at The University of Texas at Austin and the doctoral program at The University of Texas at Dallas. She has been fortunate to work in a plethora of healthcare and educational settings. As a result, she has perfected the art of effective adult and pediatric treatment. When she is not at the clinic, Tracy works directly with her state and national organizations to not only improve the quality of audiological healthcare in Texas, but also to advocate for her patients. Tracy and her husband Michael are parents to a little girl named Olivia who keeps them very busy!