Hello there,

It’s Tracy here from Audicles Hearing Services with the January newsletter.

Happy New Year to all of my wonderful patients! We are only a few weeks into the new year and I already have lots of exciting news to share with you. So, let’s get started!

New Ownership

I am pleased to announce that as of December 2019, I am the new owner of Audicles Hearing Services. I am thrilled beyond words and am looking forward to this new experience and the opportunities that this endeavor will bring.

Stay Connected

During the past few months, many of our patients have experienced problems with their telephone connection to their hearing aids. We can help you to correct this issue. Just give us a call and we’ll walk you through the steps you need to take to fix the problem.

Now, let’s see what else is new this month!

Latest Patient Resources

Health Insurance and Hearing Aids – Am I Covered?

Here’s a handy intro to the world of health insurance and hearing coverage.

Read more…

Tinnitus – What is it and What Can You Do About It?

Tinnitus disrupts the lives of millions of Americans. We take a look at this condition and explore some of the ways to manage it.

Read more…

Hearing Health Tip

Unsure if you’re going to use that journal you just received as a Christmas gift? Well, if you’ve recently started to wear new hearing aids, why not use it to keep track of any noises that are irritating you or sounds that are still unclear?

It can sometimes take several follow-up appointments to get your hearing aids just right. So, if the clock’s ticking seems way too loud, or conversations in restaurants are still a bit muffled, write it down. This way, you can easily keep track of any issues in your hearing journal and address them with us the next time you visit.

Team Member Spotlight:

Dr. Jane Watson

Each month, we shine the spotlight on an Audicles’ team member. This month, it’s Dr. Jane Watson’s turn to shine.

Jane has served the San Antonio area for over 40 years. In combination with her clinical knowledge and passion, Jane exemplifies quality hearing healthcare.

She completed her doctor of audiology training at the PCO in Pennsylvania and has witnessed firsthand the evolution of hearing technology. She has indeed mastered the art of hearing aid intervention and is an invaluable member of the Audicles’ team.

Her authenticity and genuine love for her patients is nothing short of inspirational. Jane loves to travel and recently completed the Grand Canyon Rim2Rim hike – 24.5 miles in one day!

Her love of golf keeps her busy on weekends and she is taking up piano lessons again to feed her love of music.

Patient Reviews

We love seeing our patients, and we love your positive feedback, too! 

If you’ve visited us recently, we would love to hear about your experience. You just may inspire someone to begin their journey to better hearing. Click here to leave a review.

CaptionCall’s App For iPhone Is Now Up And Running!

Many of our clients have already benefitted from the captioned phone technology that CaptionCall is able to provide – at absolutely no cost to them. However, this technology has been out of reach for those who do not use a landline phone….until now!

Our patients who have an iPhone 6 to iPhone 10 (the 11 is still in Beta tests) may now get CaptionCall captioning right on their cell phones. If you are interested, let use know, and we will certify that you have a hearing loss and qualify for this program. For more information, check out www.captioncall.com.

And That’s A Wrap!

Thank you for taking the time to read our newsletter – we hope it’s been useful to you.

As a reminder, we are always on your side. If you have any concerns about your or your family’s hearing, book an appointment by calling us at (210) 820-0525, or you can request a callback by clicking here.

   Until next month,

Dr. Tracey Board and the Audicles Team 

Lowest Price Guarantee On All Hearing Aids

We’re proud of our service and we’re proud of our fair pricing philosophy – that’s why we guarantee to offer the lowest price on all like-for-like hearing aids and care packages – giving you the peace of mind that you can come to us and know that you’re getting the best care and the best technology, at the best price.

Do you know somebody that needs to see this? Why not share it?

Dr. Tracy Board Doctor of Audiology

Dr. Tracy Board Doctor of Audiology

Dr. Board began her career in audiology after completing her undergraduate degree at The University of Texas at Austin and the doctoral program at The University of Texas at Dallas. She has been fortunate to work in a plethora of healthcare and educational settings. As a result, she has perfected the art of effective adult and pediatric treatment. When she is not at the clinic, Dr. Board works directly with her state and national organizations to not only improve the quality of audiological healthcare in Texas, but also to advocate for her patients.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton