Many of our patients here at Audicles Hearing Services take advantage of the great accessibility feature of iPhones that allow them to pair their hearing aids to their phones via Bluetooth.

When Apple first introduced the feature, it was truly a game-changer for anyone who needs hearing aids – it allows them to use their phone to its full capacity without worrying about hearing loss limitations.

However, since the newest iPhone and the newest operating system update came out (iOS14), our patients and others who use this accessibility feature have encountered several different difficulties in this feature, causing them to question whether they should stay with apple products.

If you’ve encountered some troubles after updating to the most recent iOS or iPhone, you are not alone!

What is The iOS14 Update Doing to Your Listening Experience?

In fact, so many people have been experiencing it, they rallied around each other in an apple forum thread:

“I have the issue in my Oticon aids, only in the right, only occasionally and not only on a phone call. I had it once just when browsing and not listening to any media – it started spontaneously and ended the same way.”

“I have the new Resound One 9 hearing aids with new iPhone 12 Pro and ios 14.2. The static occurs occasionally when using the iPhone, as well as the TV Streamer or MultiMic, which are activated via the iPhone. It goes back and forth between right and left ears and is very loud and horrible.”

“My Widex Apple compatible hearing aids do not work with my iPhone 12 Pro. Large amount of static and volume changing during conversations. “

As you can see from the forum posts, these issues affect different people in different ways – some get static, some get sound cutting in and out, and others still have difficulties pairing, many having more than one of these issues.

Sound issues like static, difficulty pairing and sound cutting out of one or both sides are reported to be affecting people with many different brands of apple compatible hearing aids, which indicate that the issue does not lie with the hearing aids, but with the Apple operating system or hardware itself.

Moving Forward

While it can be frustrating while it’s happening, software bugs are commonplace in updates, and Apple is very aware of this. When they catch wind of a bug, they do everything they can to fix it as soon as possible, often by putting out a new update with fixes in place – which they have already done!

If you experienced these bugs, visit this page for instructions on updating your device and getting your hearing aids working with your iPhone again.

This is also a great reminder that if you are in a demographic that relies on technology for things like accessibility, it is prudent to wait to update your device until the bugs are worked out.

It will save much time and frustration! If you have any questions or need help with your Apple-compatible hearing aids, contact us! We are here to help.

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Dr. Eli Hernandez Doctor of Audiology

Dr. Eli Hernandez Doctor of Audiology

Dr. Hernandez started his journey with Audicles in 2017, and joined the team after completing his clinical residency. He has worked in various clinical settings and received extensive training with patients of all ages. Dr. Hernandez received his doctorate of audiology at Texas Tech University Health Sciences Center and his clinical specialities include earwax management, hearing rehabilitation, and ear-to-brain health.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton