At our hearing care clinic, my colleagues and I have a key message we convey to every patient who receives a hearing aid for the first time. Our message is it takes time to get used to using a hearing aid. Often, we compare getting your first hearing aid to getting new braces or new glasses. Although they may feel a bit uncomfortable at first, the discomfort goes away after a period of adjustment.

The big advantage of getting hearing aids from audiologists is we provide a high level of aftercare to help you adjust. Our patients never have to go it alone. Unfortunately, trying to figure out hearing aid problems on your own is the experience of people who purchase hearing aids off the shelf.

We’re sharing ways to troubleshoot the most common hearing aid problems to educate the community outside of our clinic.

#1 No Sound

It takes time to master putting on your hearing aid properly. It’s not unusual for a new user to accidentally turn off the hearing aid while putting it on. That’s why we tell our patients to check to see if the device is on when there’s no sound. If the power is on, it could be the volume has inadvertently been turned down. To avoid these problems, we advise new users to put their devices on in front of a mirror.

If there’s still no sound, it could be time to replace a depleted battery with a fresh one. Also, debris in the receiver or the microphone could explain why there’s no sound. Try gently cleaning the microphone and receiver in the way you were shown by your audiologist. Most devices come with cleaning tools. They are the only tools that are appropriate for your hearing aid.

#2 Uncomfortable Sounds

New hearing aid users frequently report that background noises and their own voices sound too loud. Those are common problems because of the way hearing works. Although our ears receive sound, our brains have to interpret sound for us. Our brains need time to adjust to receiving sound through the device.

The good news is your actions can make the adjustment process go more smoothly. Reading aloud to yourself should improve your experience of hearing your own voice. It’s also important to follow your audiologist’s instructions for how long you should wear your hearing aids each day. Wearing your hearing aid every day is necessary for successful adjustment.

#3 Whistling and Feedback Issues

Whistling and other loud feedback sounds can be painful. Fortunately, resolving feedback issues is often as easy as taking the hearing aid out and putting it back in. If you still hear feedback noises, turning the volume down frequently resolves the problem.

#4 Uncomfortable Fit

It’s normal for your ear to feel different when you begin using a hearing aid. Wearing your device regularly should help you get used to how it feels. The sensation usually goes away with time. Hearing aids are not supposed to be painful. Removing the hearing aid and returning it should eliminate pain from improper placement.

San Antonio’s Leading Doctors of Audiology

If these tips do not resolve your problem, we’re available to assist you. Call us to schedule an appointment.


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Dr. Tracy Board Doctor of Audiology

Dr. Tracy Board Doctor of Audiology

Dr. Board began her career in audiology after completing her undergraduate degree at The University of Texas at Austin and the doctoral program at The University of Texas at Dallas. She has been fortunate to work in a plethora of healthcare and educational settings. As a result, she has perfected the art of effective adult and pediatric treatment. When she is not at the clinic, Dr. Board works directly with her state and national organizations to not only improve the quality of audiological healthcare in Texas, but also to advocate for her patients.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton