Hello there,

It’s Tracy here with the February newsletter.

This month is all about love and the special people in our lives. At Audicles Hearing Services, this includes our wonderful patients.

So, at the beginning of February, we decided to do something different – we let you do the talking!

For the first 14 days of February, we shared our patients’ stories, videos, and testimonials on our Facebook page.

We were moved by their heartwarming stories and we hope their kind words have boosted the confidence in those who are currently struggling with an untreated treating hearing loss to come in and see us for a hearing test.

Visit our Facebook page to find out about our exciting Valentine’s Day announcement!

Share the Love

You can share the love further by talking to your loved ones about getting a head start on their hearing health – even if they think their hearing is good.

A baseline test will mark the beginning of their new hearing journey and give us something to compare their hearing to at future visits. This way, we can address the slightest of problems before they become large ones.

Yes, the gift of good hearing is the perfect way to say “I love you” this month, and we would be pleased to meet those dearest to you.

Your loved ones will be in good hands and they’ll be grateful for your encouragement and support.

Simply give us a call to book an appointment today.

Latest Patient Resources

How To Help A Loved One With Hearing Loss

Here are some tips for communicating with your loved ones about their hearing loss in an empathetic and supportive way.

Read more…

Troubleshooting Common Hearing Aid Problems

Resolve any hearing aid glitches with these easy to follow steps.

Read more…

Hearing Health Tip

Loud noises, such as rock concerts and machinery, can damage our hearing over time, but did you know that wind can, too?

That’s right – cruising in your convertible, racing down a hill on your bicycle, or riding your motorcycle can affect your hearing due to the noise created by wind at high speeds.

Research shows that long exposure to buffeting winds while riding in a top-down convertible or on a motorcycle can cause hearing damage. Noise increases by about 15 dB, which means that hearing damage can start at 55 mph.

Additionally, cyclists can face an eardrum rupture just by riding their bicycle on flat terrain daily. However, if you’re into serious racing, the wind’s sound levels can reach as much as 120 dB if racing downhill. 120 dB means immediate danger to your ears.

The solution? Wearing appropriate ear protection will prevent ear damage and let you stay on the road enjoying your ride.

Team Member Spotlight:

Diane Cowen

Each month, we shine the spotlight on an Audicles’ team member. This month, it’s Diane Cowen’s time to shine.

Diane started working at Audicles in 1991 as an Administrative Assistant. She was born in West Germany and came to the U.S. when she was three. She played basketball throughout college and played softball throughout high school. She enjoys reading and watching Longhorn football games. She has two children and three grandchildren who keep her busy.

Patient Reviews

We love seeing our patients, and we love your positive feedback, too!

If you’ve visited us recently, we would love to hear about your experience. You just may inspire someone to begin their journey to better hearing. Click here to leave a review.

And That’s A Wrap!

Thank you for taking the time to read our newsletter – we hope it’s been useful to you.

As a reminder, we are always on your side. If you have any concerns about your or your family’s hearing, book an appointment by calling us at (210) 820-0525, or you can request a callback by clicking here.

   Until next month,

Dr. Tracey Board and the Audicles Team 

Lowest Price Guarantee On All Hearing Aids

We’re proud of our service and we’re proud of our fair pricing philosophy – that’s why we guarantee to offer the lowest price on all like-for-like hearing aids and care packages – giving you the peace of mind that you can come to us and know that you’re getting the best care and the best technology, at the best price.


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Dr. Tracy Board Doctor of Audiology

Dr. Tracy Board Doctor of Audiology

Dr. Board began her career in audiology after completing her undergraduate degree at The University of Texas at Austin and the doctoral program at The University of Texas at Dallas. She has been fortunate to work in a plethora of healthcare and educational settings. As a result, she has perfected the art of effective adult and pediatric treatment. When she is not at the clinic, Dr. Board works directly with her state and national organizations to not only improve the quality of audiological healthcare in Texas, but also to advocate for her patients.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton