Audicles has been rooted in the community for 75 years, helping thousands of patients to hear better by raising awareness for healthy hearing. By caring for generation after generation of the same families, we want our patients to feel confident that we are here for you today and here for you for life.

With social distancing becoming increasingly important, we wanted to find a way that enables us to care for our patients without actually having to come into our clinic. We have spoken to many people recently who needed assistance with their hearing aids, whether that be in terms of cleaning, replacement, or just a slight adjustment, and we want to be able to be there for you. With this in mind, we are proud to be able to offer our “curbside service.”

This service means you can pull up into one of our parking spaces and let our team know you are there by giving us a call. One of our team can then come out to your car and collect your devices from a safe distance.

How Does This Work?

  • Before you visit, we would really appreciate it if you could call to let us know so that we are expecting you and have some background information about your reason for visiting. This also allows us to plan our day and we can agree on the best time to visit, so we don’t end up with a traffic jam.
  • As you arrive, you will find an empty parking spot ready for you. There will be a sign in front of you with details on how to contact us, so we know you are there waiting for us.
  • One of our team will come out to you. They will be wearing suitable protective equipment including gloves and a mask. They will collect your devices from you. You will not need to leave your vehicle at all.
  • We will take your hearing aids into our clinic to carry out the required adjustments or repairs or to fetch your replacements. You can wait in the comfort of your car while we do this.
  • Before we return your devices to you, we will ensure that they are professionally cleaned, and they will be sanitized prior to returning them to you from a safe distance.

Our priority is keeping you safe, while also continuing to offer you the best level of support possible during these uncertain times. If you feel you would benefit from our “Curbside Service,” please do contact us by calling us at 210-820-0525.

If you are shielding at home and cannot get out to us but are in need of new batteries or supplies, then please do get in touch and we can arrange for them to be mailed to you.

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Dr. Eli Hernandez Doctor of Audiology

Dr. Eli Hernandez Doctor of Audiology

Dr. Hernandez started his journey with Audicles in 2017, and joined the team after completing his clinical residency. He has worked in various clinical settings and received extensive training with patients of all ages. Dr. Hernandez received his doctorate of audiology at Texas Tech University Health Sciences Center and his clinical specialities include earwax management, hearing rehabilitation, and ear-to-brain health.
What Was Betty's First Experience at Audicles Like ...
“My first sign of hearing loss was gradually realizing that I couldn’t hear and was missing too much. My first impressions of Audicles were that I would recommend them, they had a good reputation and local. I knew that I needed help and found them very easy to work with, very thorough and very likable. Hearing aids have impacted my life a great deal, I was missing too much of what was going on. My advice to anybody considering visiting Audicles would be that they’re an excellent choice and I think they would be very happy with them.”
Betty P.
What Would Brian Rate Audicles Out of 10? ...
“I first realized I had signs of hearing loss in the early 90’s, my biggest fear at the time was having to wear hearing aids and feeling old and deaf. I went to visit Audicles and if I had to rate my first impressions on a scale of 1 to 10 I would give them a 12+. From day one of having my hearing aids, everything changed, when I take them off the world goes to only 50% hearing, so they really have positively impacted my life. I always recommend Audicles so if you are considering visiting, I would highly recommend and refer Audicles and Tracey Board.”
Brian O.
Dr. Watson’s passion to help kids hear better was very heartwarming ...
“My first signs of hearing loss started in 3rd grade, I had problems with my teacher, which in turn led to having a hearing test, which found high frequency hearing loss in my left ear. Audicles made me feel very comfortable right from the start and Dr. Watson’s passion to help kids hear better was very heartwarming, enough to keep me as a patient for 30+ years. My hearing aids have become a true blessing as I have gotten older, if you are considering visiting Audicles, don’t wait! They truly go above and beyond to help you.”
Donald Kotzer
What Happened at 4 Year Old Hunter's First Appointment ...
“Hunter was just four years old when we found out he had a profound hearing loss in both ears and as his parents we were so worried Hunter would have to live with this disability and would always be considered different. As soon as his hearing aids were turned on, he ran to the window and said “trucks.” He could hear the traffic for the first time. When we got home to his Memi’s house, he could hear the peacocks and he was so excited … it was priceless. The impact hearing aids have had on Hunter’s life is incredible, Hunter says “I am able to live a normal life and communicate easily with my family and friends. I love to hunt and fish, which are two things I can do better when I can hear.” For anybody considering visiting Audicles, we would not consider taking Hunter anywhere else, they are the most caring people you will ever meet. We love Dr. Board and all of the staff, they are extremely helpful and welcoming at all times.”
Hunter Brown
Isaac First Visited Audicles as a Little Kid ...
“My first signs of hearing loss came when I was a little kid, I was really happy when I visited Audicles for my first appointment. Hearing Aids have had a really good impact on my life, I can hear everything! I would definitely encourage anybody considering visiting Audicles to go.”
Isaac Leos
She Always Made Me Feel Like I Belonged ...
“I was only two when signs of hearing loss were detected so I don’t remember my first appointment, but one of my earliest memories was visiting Dr. Jane with my grandpa. She always made me feel like I belonged and always greeted me with a smile and a hug. My first impressions of Audicles were awesome, I remember sitting in the hearing booth thinking I was in a spaceship! The impact hearing aids have had on my life is indescribable, I would not be where I am without the help of Audicles, Dr. Jane went above and beyond to help me. I would say to anybody considering visiting Audicles, what are you waiting for?”
Jaret Gunn
There is Never a Better Time to Do It Than The Present ...
“I noticed the first signs of hearing loss at work, as I work with children in my teaching job, I found it harder and harder to hear them. My family were also giving me a hard time about the TV volume. I was so ready to increase my quality of life and not miss anything so I had no fears about visiting Audicles for my first appointment. I was made to feel right at home! They were professional, kind, patient and explained everything. Hearing aids have impacted my life in a big way, I can hear my grandchildren. I have been able to use mics and the technology offered for a variety of purposes was all for the good. If you are considering visiting Audicles, just do it! There is never a better time than the present. What do you have to lose?”
Kim M.
My First Signs of Hearing Loss Were ...
“I was really pleased with my first visit to Audicles, first impressions were very good, everyone is very nice and helpful. Wearing hearing aids has positively impacted my life as I can hear things now that I did not realize I was missing. If you are considering visiting Audicles I would say to go, you can’t find a better service.”
Loretta Anton